Frequently Asked Questions (FAQ)

1. What products does Marmid offer?

We specialize in high-quality shapewear, underwear, loungewear, bras, and sports bras designed to give you comfort, support, and confidence every day.

2. Do you offer returns?

Yes, we offer returns, but only within 24 hours of delivery. After this period, returns are not accepted.

3. What are the conditions for returning a product?

Products must be unused, unworn, unwashed, and in their original packaging with tags intact. Due to hygiene reasons, some intimate apparel may not be eligible for return.

4. How can I initiate a return?

Please contact our customer service team within 24 hours of receiving your order. Provide your order number and reason for return, and we’ll guide you through the process.

5. Do you ship internationally?

Currently, we only ship within India.

6. How long does delivery take?

Orders typically arrive within 3–7 business days depending on your location in India.

7. Can I exchange a product?

We do not offer exchanges at this time. You can return the product within 24 hours and place a new order separately.

8. What if I receive a damaged or incorrect item?

We sincerely apologize! Please contact us within 24 hours of delivery with photos of the item, and we’ll make it right.

9. How can I contact Marmid support?

You can reach out to our customer care via email or the contact form on our website. We aim to respond within 24 hours.

10. Are Marmid products true to size?

Yes, our sizing is standard. However, we recommend checking the size chart on each product page for the best fit.

11. What sizes are available in Marmid shapewear and lingerie?

Our products are available in a wide range of sizes, typically from XS to 3XL. Please refer to the size chart provided on each product page for accurate measurements.

12. Are Marmid bras padded or non-padded?

We offer both padded and non-padded options across our bra and sports bra collections. The padding details are mentioned in each product description.

13. Do your shapewear pieces roll down or shift during wear?

No. Marmid shapewear is designed with anti-slip technology and reinforced seams to ensure it stays in place for all-day wear.

14. Are your underwears seamless or with stitches?

We offer both seamless and stitched designs depending on the style. Seamless styles are great for invisible support under outfits.

15. What fabric do you use for loungewear?

Our loungewear is made from ultra-soft, breathable materials such as modal, cotton blends, and microfibers for maximum comfort.

16. How should I wash Marmid shapewear and intimates?

For best results, hand wash with mild detergent and lay flat to dry. Avoid bleach, ironing, and machine drying to preserve elasticity and shape.

17. Do you offer COD (Cash on Delivery)?

Yes, we offer COD for most regions within India. Availability will be confirmed during checkout.

18. Are Marmid sports bras suitable for high-impact workouts?

Yes, our sports bras come in various support levels. Check the product description to see if it is designed for high, medium, or low-impact activities.

19. Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 1 hour of placement. After this window, we begin processing and cannot make changes.

20. Is Marmid an Indian brand?

Yes, Marmid is proudly an Indian brand committed to delivering premium intimate wear designed for Indian women’s comfort, fit, and lifestyle.